This is a conversation with Paul Miller, the former VP of e-commerce at Williams-Sonoma and senior VP for Sears Holdings who now consults in the area of social media. We spoke right before his Wednesday afternoon talk - Is There a Role for Social Media in Modern Retailing.
Here is some of what we talked about [...]
September 17th, 2008 by Linda Bustos One of Shop.org’s new content features is the Critics Corner session. There were 4 happening concurrently as the last sessions of the day, and I joined in on Is There a Role for Social Media in Modern Retailing? with Jason Billingsley, VP of Innovation for Elastic Path Software and Paul Miller, President of Paul Miller [...]
September 16th, 2008 by Vahe Katros Dan Neely is the CEO of Networked Insights, a Madison, WI firm that plays in the social commerce space. Using a somewhat random approach, I looked for a roundtable that seemed to be energized and conducted the following interview after Dan’s roundtable talk on Tuesday afternoon. The duration of my friendly interrogation is around 13 [...]
September 16th, 2008 by Megan Conniff This afternoon, Mitch Joel of Twist Image touched on a subject many retailers shy from: social media. More specifically, he discussed why retailers need it and how to use it. In a nutshell? Retailers need to use social networking to build trust with customers.
When you, as a shopper, are seeking out a product, such as [...]
