Tag Archives: Multi-Channel

On Monday November 15th Shop.org will be having our 13th and final webinar of 2010.   Few can argue that there is a topic that generated more retailer interest and general “buzz” over the past 12 months than mobile.   There is great potential with this emerging technology to drive incredible cross channel performance, and while a [...]

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Online Mother’s Day shoppers clearly think Mom (and grandmothers and sisters, among others) rule. According to the latest NRF / Shop.org consumer survey conducted by BIGresearch earlier this month, one in five consumers celebrating Mother’s Day this year will buy some portion of their gifts for the occasion online. As I mused recently when we released [...]

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The NRF Foundation’s 8th annual “Retail Horizons: Benchmarks for 2009, Forecasts for 2010” study is out – as always, it’s a treasure trove of data about just about every aspect of retail. Released in partnership with KPMG LLP, the 300+ retailers who participated in this study are heavily focused on improving their online operations, including fine [...]

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The State of Retailing Online, Shop.org’s annual retailer study, is officially underway for 2010. We’re excited about this year’s study as we think it has the potential to be our best yet. On the cusp of a new decade, our partner, Forrester Research, and we decided to focus this year’s survey on topics that are [...]

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Shop.org is excited to be managing a few sessions of the Online Retailing track at this year’s NRF Annual Big Show in New York City taking place from January 10-13 2010.  We will be helping with sessions that tackle hot button topics including cross-channel customer expectations, the online customer experience, the state of retailing online, [...]

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