Tag Archives: gift cards

One-fifth of retailers we surveyed this summer noted that they were investing “significantly” in online gift card purchase and redemption this year. These investments have not gone unnoticed: last week, RSR and CashStar found that 69 out of 99 retailers they studied now offer online gift cards, up from 59 in 2011. RSR and CashStar also [...]

Posted in: Holidays | Mobile | Research Also tagged , , , , , , |
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Last year, almost half of consumers shopping online for the winter holidays finished in the last two weeks of December. With Father’s Day just days away, my guess is that this may not be so different, and that any number of shoppers are still grappling with what to buy for the father figures in their [...]

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Online consumers have been shopping up a storm this holiday season, which is certainly cause for online retailers to rejoice. As the Google Retail Blog pointed out this week, however, retailers need to make sure they’re not “turning off the lights” next week for customers who are ready to spend their gift cards, return and exchange those [...]

Posted in: Holidays | International | Marketing | Research Also tagged , , , , |

With the $6 billion Cyber Week and the $5.9 billion week that followed now behind us, it’s becoming clear that standard shipping deadlines will be hitting imminently. Of course, we also know that many consumers are procrastinators (yours truly included): according to the most recent NRF Consumer Intentions & Actions survey, online shoppers tell us that they’ve completed not [...]

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Christmas Day is just around the corner but what happens after the big day comes and goes? Holiday gift returns, that’s what. A recent NRF study (conducted with partner BIGresearch) indicates that six out of ten holiday shoppers are including gift receipts with the presents they’re giving this year, so recipients can return or exchange [...]

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