Tag Archives: Facebook

The future of retail is dependent and driven by technology – technology that changes faster than ever and that has empowered the consumer to disrupt everything from how we communicate, how we discover, where and when we buy, and how we pay for it all. With the emulsion of influential retail executives and innovative technology [...]

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Shop.org’s May is Marketing Month event is closing on a high note this week as we released a new consumer study in partnership with comScore and The Partnering Group. Building on the results of the 2011 study, the 2012 Social & Mobile Commerce Consumer Study explores a range of U.S. consumer shopping behaviors and experiences via social media [...]

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Online consumers have been shopping up a storm this holiday season, which is certainly cause for online retailers to rejoice. As the Google Retail Blog pointed out this week, however, retailers need to make sure they’re not “turning off the lights” next week for customers who are ready to spend their gift cards, return and exchange those [...]

Posted in: Holidays | International | Marketing | Research Also tagged , , , , |

“If you focus on making your customer experience great, great things will happen.” Well, great things are happening with social commerce for Ticketmaster. In a Shop.org Annual Summit session, Ticketmaster’s EVP of Ecommerce, Kip Levin, may have uncovered a key component of f-commerce that I’ve yet to see demonstrated: an actual monetary dollar amount return-on-investment [...]

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I just love a good debate. During his career, Bill Bass has undoubtedly done many things that people can agree with. He’s seen tremendous success from tenures at Lands’ End, Sears, Fair Indigo and now Charming Shoppes. But the most refreshing part of his keynote during the Shop.org Annual Summit today was perhaps the unapologetic [...]

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