Tag Archives: Facebook

There’s plenty of talk about big data, but while “big data” might be a buzzword, what it comes down to for most retailers is how to create personalized experiences for consumers. How can you harness the information and technology to create an experience that delights your customer? Retail’s BIG Show tackled this hot topic with [...]

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It’s my favorite time of year. The leaves are changing, pumpkin spice lattes and Monday Night Football are back, and the holidays are on the horizon. But, what really has my attention are all things digital in preparation for the Shop.org 2013 Annual Summit. There is no shortage of new retail case studies, research, and [...]

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Next week, more than 4,400 digital retail professionals will gather at the Shop.org Annual Summit in Chicago. So what do retail insiders talk about when they get together? A lot of it is about change. How much — and how fast—it’s coming. It’s clear that retail is not the same game it was 15 or [...]

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Led in a discussion by Kara Swisher, co-executive editor of AllThingsD at the Shop.org Annual Summit, the retail industry leads from Google and Facebook, and leader of ShopRunner shared their perspectives on what’s shaping the retail industry. While all the buzz is about social, mobile, local and the omnichannel approach, these leaders broadened the conversation, [...]

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Marks & Spencer is a beloved brand in the U.K., but the retailer has had to move fast to keep up with its core customer and new technology while expanding its identity abroad. Multichannel Development Director David Walmsley spoke to Shop.org Summit attendees about how the high street retailer has evolved to reach its target [...]

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