Tag Archives: eHoliday

Despite a shorter shopping season and consumers still concerned about the economy, U.S. holiday sales for 2013 ultimately came in at $601.8 billion, representing 3.8 percent year-over-year growth and in line with NRF’s holiday forecast. Online holiday sales totaled $95.7 billion, a 9.3 percent growth over 2012. Now is the time to find actionable insights [...]

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Shop.org asked consumers last year which services were most important for their holiday purchases, “gift idea center” ranked a 3 out of 5. Millennials were the one group to rank it higher (3.4), while consumers age 55 and older pegged it at 2.7. Based on this data point – and in a world of priority [...]

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Shop.org recently asked retailers how early they start planning their online holiday season. Half of the respondents said they’ve been preparing for the holidays since April or May. This is one takeaway in the 2013 Shop.org Pre-Holiday Retailer Survey, conducted last month with Prosper Insights & Analytics. This year, retailers are investing in a multitude [...]

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The eHoliday 2012 post-holiday results are in! Conducted with our partner, BIGinsight, we polled both consumers and retailers earlier this month to see how the holiday season turned out. This data trove – spanning holiday results, consumer shopping, merchandising, marketing, gift cards, customer service and fulfillment – will be particularly useful to retailers come summer [...]

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To say that retailers have a lot to juggle right now is, of course, an understatement: post-Sandy recovery, the U.S. elections, and (oh, yes!) holiday marketing going into high gear.  By now, retailers are largely set in terms of their holiday plans, but in these turbulent times, it can be helpful to focus again on what customers [...]

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