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	<title>Shop.org Blog &#187; cookies</title>
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		<title>Tips to improve page-load time, make your emails bullet-proof, optimize mobile and more</title>
		<link>http://blog.shop.org/2011/09/13/tips-to-improve-page-load-time-make-your-emails-bullet-proof-optimize-mobile-and-more/</link>
		<comments>http://blog.shop.org/2011/09/13/tips-to-improve-page-load-time-make-your-emails-bullet-proof-optimize-mobile-and-more/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 22:05:23 +0000</pubDate>
		<dc:creator>Megan Conniff</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Merchandising]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Allan Dick]]></category>
		<category><![CDATA[Amy Africa]]></category>
		<category><![CDATA[Bounce Exchange]]></category>
		<category><![CDATA[ChannelAdvisor]]></category>
		<category><![CDATA[cookies]]></category>
		<category><![CDATA[Demandware]]></category>
		<category><![CDATA[Eight by Eight]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[IMPAQT]]></category>
		<category><![CDATA[Jamie Keaney]]></category>
		<category><![CDATA[Peter Leech]]></category>
		<category><![CDATA[Pingdom.com]]></category>
		<category><![CDATA[Proclivity Systems]]></category>
		<category><![CDATA[Ryan Urban]]></category>
		<category><![CDATA[Scot Wingo]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Sheldon Gilbert]]></category>
		<category><![CDATA[Social Shopping Lab]]></category>
		<category><![CDATA[Sue Chapman]]></category>
		<category><![CDATA[Summit11]]></category>

		<guid isPermaLink="false">http://blog.shop.org/?p=7180</guid>
		<description><![CDATA[Allan Dick&#8217;s panel of experts was at it again during this year&#8217;s “40+ Specific Things You Can Do To Make More Money Next Week” session at the 2011 Shop.org Annual Summit. Dick gathered experts to focus on topics such as SEO, cookies, welcome series emails, page load time and more for the two-part session. I [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.shop.org/tag/summit11/"><img class="alignleft size-full wp-image-9417" style="margin: 5px;" title="View all Summit '11 blog posts" src="http://blog.shop.org/wp-content/uploads/2011/08/summit2011_60x65px.gif" alt="" width="60" height="65" /></a><a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=16578">Allan Dick&#8217;s</a> panel of experts was at it again during this year&#8217;s <a href="http://events.nrf.com/summit11/Public/SessionDetails.aspx?SessionID=1560">“40+ Specific Things You Can Do To Make More Money Next Week”</a> session at the <a href="http://www.shop.org/home">2011 Shop.org Annual Summit</a>. Dick gathered experts to focus on topics such as SEO, cookies, welcome series emails, page load time and more for the two-part session. I know what you&#8217;re thinking – didn&#8217;t we cover most of these topics before? Back in 2001? The answer is “yes,&#8221; but with good reason. The theme of today&#8217;s tips sessions may as well have been “back to basics,” with experts from <a href="http://www.channeladvisor.com/company/">ChannelAdvisor</a>, <a href="http://www.demandware.com/">Demandware</a> and <a href="http://www.proclivitysystems.com/">Proclivity Systems</a> offering up intuitive tips and fixes that will give any digital retailer a boost in conversions in a matter of days.</p>
<p>The tips ranged in scope from “duh, I should have thought of that” to “that&#8217;s so in the weeds I have no idea what&#8217;s going on,” but I&#8217;ve condensed many of panelists&#8217; top ideas into a little &#8220;Lucky Number Seven&#8221; list of how to make more money now. The expansive handout will be available soon on the Summit website.</p>
<ol>
<li>Implement Facebook “Like” and Google+1 buttons. The “Like” buttons can be in more than one place on your site, but should definitely appear above the fold (via ChannelAdvisor&#8217;s <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=7601">Scot Wingo</a>).</li>
<li>Make your email bullet-proof by making the focal points of your email (including navigation, calls-to-action and borders) visible even if consumers can&#8217;t see images. Most e-mails come through with images “turned off.” Outsmart the system (via Bounce Exchange&#8217;s <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=16624">Ryan Urban</a>).</li>
<li>Watch your mobile speed and make navigation your No. 1 priority. Too much space, meaningless categories and horizontal scrolling are all no-nos. Make checkout simple, offer large search boxes that are front and center (and easy to type in), and provide an embedded call to action for consumers (via Eight by Eight&#8217;s <a href="http://events.nrf.com/summit11/Public/SessionDetails.aspx?SessionID=1560#">Amy Africa</a>).<br />
<div id="attachment_7208" class="wp-caption alignright" style="width: 271px"><img class="size-full wp-image-7208" style="margin: 5px;" title="Sheldon Gilbert, Founder and CEO, Proclivity Systems" src="http://blog.shop.org/wp-content/uploads/2011/09/40plus_things.jpg" alt="" width="261" height="200" /><p class="wp-caption-text">Sheldon Gilbert, Founder and CEO, Proclivity Systems</p></div></li>
<li>A digital tune-up can go a long way toward improving your conversions. Fix your bounce issues and recommendation engines. Re-examine your “Welcome” series e-mails and make sure they don&#8217;t roll out too slowly (via Social Shopping Lab&#8217;s <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=7003">Peter Leech</a>).</li>
<li>Help customers find what they&#8217;re looking for. Incorporate lists of synonyms in case customers aren&#8217;t sure how to spell a product time. If you don&#8217;t sell something, offer alternative products and consider if the product is worth stocking (via Demandware&#8217;s <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=16554">Sue Chapman</a>).</li>
<li>Improve your page load time. Ten seconds isn&#8217;t good enough. Two seconds is the industry standard, but many major retailers aren&#8217;t there yet. Minimize requests, such as downloading images and javascript, and optimize your images. Quick tip: try <a href="http://www.pingdom.com/">Pingdom.com</a> to find out what sections of your pages are taking the most time to load (via IMPAQT&#8217;s <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=16617">Jamie Keaney</a>).</li>
<li>Drop cookies on customers who receive your e-mails. This will work even on customers who look at your e-mail in the preview pane of outlook (via Proclivity Systems&#8217; <a href="http://events.nrf.com/summit11/Public/SpeakerDetails.aspx?FromPage=Calendar.aspx%20&amp;ContactID=10609">Sheldon Gilbert</a>).</li>
</ol>
<p>Now go home, implement a couple of these quick fixes, make more money, and let us know how it goes!</p>
<div><a class="addthis_button" href="http://blog.shop.org//addthis.com/bookmark.php?v=250" addthis:url='http://blog.shop.org/2011/09/13/tips-to-improve-page-load-time-make-your-emails-bullet-proof-optimize-mobile-and-more/' addthis:title='Tips to improve page-load time, make your emails bullet-proof, optimize mobile and more '><img src="//cache.addthis.com/cachefly/static/btn/v2/lg-share-en.gif" width="125" height="16" alt="Bookmark and Share" style="border:0"/></a></div>]]></content:encoded>
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		</item>
		<item>
		<title>Eric Peterson: Persistent Cookies and the Federal Government</title>
		<link>http://blog.shop.org/2008/11/19/eric-peterson-persistent-cookies-and-the-federal-government/</link>
		<comments>http://blog.shop.org/2008/11/19/eric-peterson-persistent-cookies-and-the-federal-government/#comments</comments>
		<pubDate>Wed, 19 Nov 2008 21:40:42 +0000</pubDate>
		<dc:creator>Scott Silverman</dc:creator>
				<category><![CDATA[Public Policy]]></category>
		<category><![CDATA[behavioral targeting]]></category>
		<category><![CDATA[cookies]]></category>
		<category><![CDATA[online privacy]]></category>

		<guid isPermaLink="false">http://blog.shop.org/?p=785</guid>
		<description><![CDATA[If you have a few minutes, check out Eric Peterson&#8217;s open letter to President-Elect Obama.  It&#8217;s a thoughtful letter with some interesting user comments.  Eric is a frequent Shop.org speaker.  While the gist of the letter is a call for the Federal Governnment to make better use of persistent cookies, it also raises some important issues [...]]]></description>
			<content:encoded><![CDATA[<p>If you have a few minutes, check out Eric Peterson&#8217;s <a href="http://blog.webanalyticsdemystified.com/weblog/2008/11/an-open-letter-to-president-elect-obama.html">open letter to President-Elect Obama</a>.  It&#8217;s a thoughtful letter with some interesting user comments.  Eric is a frequent Shop.org speaker.  While the gist of the letter is a call for the Federal Governnment to make better use of persistent cookies, it also raises some important issues about cookies that will surely be the center of an online privacy debate expected in Congress in early 2009.</p>
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