Big things are happening at Urban Outfitters, Inc., the company which heads brands like Anthropologie, Free People and of course the namesake Urban Outfitters. When I say ‘big’, I could be referencing a first quarter company profit increase of 72%, a one-year-old mobile commerce effort, or a brand with one of the highest per-square-foot revenue [...]

This week, we’re talking with Kelly Mooney, Chief Experience Officer for Resource Interactive (and always a high-scoring keynote speaker at Shop.org events). Kelly chats with us about how companies can be more O.P.E.N., which retailers to watch, what to look for when hiring great people, and her philosophy on pets at work. You’ve made a [...]

Of course, “good” is a relative term.  Forrester Research is predicting that online sales in November and December will increase 12%. They describe this as a “significant slowdown.” Yes, it’s a slowdown from years’ past. But, compared to the 2.2% growth NRF forecasts for overall retail it’s pretty good. And, earlier this week, Amazon provided [...]