Tag Archives: 2009 Shop.org Annual Summit

Sep23

Research on how recession has changed moms, teens is opportunity for retailers

By Ellen Davis, SVP | Published: September 23, 2009
4 Comments | Posted in Events, Marketing, Social Media

The person who followed John Donahoe this morning was in for a tall task, so Shop.org was fortunate that today’s final keynote was Resource Interactive’s Kelly Mooney, who is always one of the most anticipated speakers at the Summit. During her keynote, Mooney compared current opinions and shopping patterns of teens to those of “digital” [...]

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Sep23

eBay CEO discusses mobile, customer feedback and embracing competition

By Ellen Davis, SVP | Published: September 23, 2009
2 Comments | Posted in Events, Mobile, Social Media

When John Donahoe took the reins at eBay 18 months ago, he acknowledged in a keynote at Shop.org’s Summit this morning that the company had a problem. “eBay had a history where it had phenomenal, white-hot success very early on in its life, but one of the dark sides of that is we were not [...]

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Sep23

Shop.org parties at the Beach

By Ellen Davis, SVP | Published: September 23, 2009
3 Comments | Posted in Events

Shop.org’s evening event, held at the sprawling Beach at Mandalay Bay, drew throngs of online retail executives and solution providers. A few photos:

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Sep22

Drugstore.com CEO shares how customers’ buying habits have changed

By Ellen Davis, SVP | Published: September 22, 2009
5 Comments | Posted in Events, Marketing

There may be no one who understands how shopping patterns change in a recession better than health and beauty retailers. While Drugstore.com CEO Dawn Lepore shared a tremendous amount of fascinating insights today during her keynote, her comments on the subtle and not-so-subtle ways customers have adapted their shopping habits to adjust to a lagging [...]

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Sep22

Social Media Moves From A Nice To Have to A Need to Have, so what’s next?

By Vahe Katros | Published: September 22, 2009
2 Comments | Posted in Events, Social Media

In a fast follower industry like retail, when a process or technology moves from a nice-to-have to a-need-to-have, it’s an important event. The transitional moment is never clear. The happening varies by segment, it’s tempered by the hold on new initiatives during the holidays, and it’s inflated by the hype in the channel but it’s [...]

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