Category Archives: Retail Companies

Jan19

How to organize the retail company of the future

By Fiona Swerdlow, Head of Research, Shop.org | Published: January 19, 2012
2 Comments | Also posted in Events |

It’s pretty easy to spout adages such as “omnichannel customer” and “cross-channel coordination”, but as any retailer knows, the much harder part is figuring out how the retail organization should be set up to make good on those mantras. Enter a panel of five experienced retail specialists at this week’s Shop.org First Look Track “The [...]

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Jan16

Brazil and China: Emerging online retail powerhouses

By Fiona Swerdlow, Head of Research, Shop.org | Published: January 16, 2012
3 Comments | Also posted in International, Social Media |

Take a guess: Which are the five largest markets today in terms of online users? The US? The UK? Germany? Actually, try China, in first place with 369 million online users, followed by the U.S. (253 million), then India (133 million), Japan (104 million) and Brazil (91 million). And, as Zia Daniell Widger of Forrester [...]

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Jan04

Talking with… One Kings Lane CEO Doug Mack

By Artemis Berry, Senior Director of Content and Community, Shop.org | Published: January 4, 2012
2 Comments | Also posted in Events, Merchandising, Social Media |

Curated online flash sales sites are all the rage in online retail these days. In 2011, one of the most talked-about was the elegant home decor site, One Kings Lane. Last year, long-time Shop.org member and e-commerce veteran Doug Mack was appointed to lead this niche start-up as Chief Executive Officer. With founders Susan Feldman [...]

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Nov04

Shoppers share top 5 “must-haves” for buying online this holiday season

By Fiona Swerdlow, Head of Research, Shop.org | Published: November 4, 2011
3 Comments | Also posted in Holidays, Research |

Some of the most insightful data we gather from the annual Shop.org eHoliday Study centers simply on what matters most to consumers. In partnership with BIGinsight, we asked consumers: “When choosing to make holiday purchases from a given online retailer, what is most important to you?” In an industry fueled by constant innovation – whether [...]

Also posted in: Holidays | Research Tagged , , , , , , , |
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Oct06

“Stay hungry. Stay foolish.” Shop.org remembers Steve Jobs

By Artemis Berry, Senior Director of Content and Community, Shop.org | Published: October 6, 2011
4 Comments | Posted in Retail Companies

Yesterday the world lost the greatest American visionary, entrepreneur, inventor, designer, and technologist of all time. Like President Obama himself, I, and millions around the world learned of the passing of this retail legend on the very device that he created. Jobs created and led the iconic, cutting-edge Apple brand through innovation and design. In [...]

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