The State of Retailing Online, Shop.org’s annual retailer study, is officially underway for 2010. We’re excited about this year’s study as we think it has the potential to be our best yet. On the cusp of a new decade, our partner, Forrester Research, and we decided to focus this year’s survey on topics that are [...]

Retailers seemed to deploy smart email marketing strategies during the 2009 holiday season, but volume was high and subscriber fatigue a real issue for ongoing engagement and response. See how your results track to this review.

Shop.org is excited to be managing a few sessions of the Online Retailing track at this year’s NRF Annual Big Show in New York City taking place from January 10-13 2010.  We will be helping with sessions that tackle hot button topics including cross-channel customer expectations, the online customer experience, the state of retailing online, [...]

Even though the holiday season has started, it’s not too late to integrate social and email marketing for higher response and revenue. Break free of the typical “higher frequency” trap of the holidays with these seven practical ideas.

Below are more highlights from the Global E-Commerce Summit, which was held October 26-28 in Monaco and where digital retail executives from more than 20 countries convened to learn, explore and network.
Click here for pictures from the event.
Kate Terry, EVP Global Ecommerce, Tommy Hilfiger USA. Kate, who has deep e-commerce experience from companies such as [...]