Category Archives: IT/Operations

With average web growth of 29 percent, 2013 was a great year for e-commerce, and “2014 promises to be even better,” according to Forrester Research analyst Sucharita Mulpuru. Mulpuru previewed findings from Forrester’s upcoming “State of Retailing Online 2014: Key Metrics and Initiatives” study during her “First Look: 2014 Outlook for Digital Retail” presentation at Retail’s BIG [...]

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The wide world of retail will come together in less than a week for Retail’s BIG Show in New York City. With so many educational and networking opportunities, it can be a blur for BIG Show veterans and rookies alike. So to help attendees get their bearings, here’s my list of sessions infused with digital [...]

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The clock is ticking for holiday shoppers, making this week one of the busiest yet for retailers and shippers. Standard shipping deadlines for online purchases are hitting in the next few days, adding to consumers’ frenzy about finishing their shopping. In anticipation of this rush, Shop.org’s eHoliday 2013 Pre-Holiday Study, conducted with Prosper Insights & [...]

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I’m excited to welcome you to the first installment of the Shop.org member spotlight series. The series will feature some of our longest-standing Associate and Retail members in the coming months. Our goal is to highlight these companies’ digital strategies along with the reasons they have been members over the years. I had the pleasure [...]

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Labs are where the cutting-edge kids work these days…but I’m not talking biology labs. I’m talking retail. At Shop.org’s 2013 Annual Summit, attendees got to experience a peek-behind-the-curtain into Nordstrom’s Innovation Lab, courtesy of Pat Ogawa, senior director of innovation for the brand. Think working in an innovation lab could be as much fun as [...]

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