Category Archives: IT/Operations

The retail industry has added more than 200,000 jobs over the past year, but – despite the popular image of the industry – 44 percent of retail employees do not work in a sales position. So, what are those jobs, you ask? Here are the five in-demand digital positions available in retail (and on the [...]

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From same-day fulfillment to sites that are optimized for mobile shopping, the influence of e-commerce and m-commerce is undeniable. But what many consumers don’t see is how different point-of-sale systems in the store, on desktops and on mobile devices act on the back-end. This innovation of retail technology has changed the industry for the better [...]

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Retailers are moving into Valentine’s Day shopping mode, with themed emails likely to increase sharply now that the Super Bowl is over. Good news for retailers: Online Valentine’s Day shoppers plan to spend an average of $175.80, or 31 percent more than all Valentine’s Day shoppers, according to NRF’s annual survey by Prosper Insights & Analytics. [...]

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With average web growth of 29 percent, 2013 was a great year for e-commerce, and “2014 promises to be even better,” according to Forrester Research analyst Sucharita Mulpuru. Mulpuru previewed findings from Forrester’s upcoming “State of Retailing Online 2014: Key Metrics and Initiatives” study during her “First Look: 2014 Outlook for Digital Retail” presentation at Retail’s BIG [...]

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The wide world of retail will come together in less than a week for Retail’s BIG Show in New York City. With so many educational and networking opportunities, it can be a blur for BIG Show veterans and rookies alike. So to help attendees get their bearings, here’s my list of sessions infused with digital [...]

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