Category Archives: IT/Operations

Feb07

Talking with…Forrester Research VP and Principal Analyst Brian Walker

By Fiona Swerdlow, Head of Research, Shop.org | Published: February 7, 2012
Be the first to comment | Posted in IT/Operations

A retailer’s thinking these days can be dominated by smartphones, tablet devices, social media, social commerce, new payment systems and numerous other emerging technologies. However, much of that activity ultimately directly impacts the website itself, so retailers cannot afford to overlook fundamentals of running their online business, such as site maintenance, load testing, and replatforming. I talked [...]

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Nov01

Retailers beware: Internet domain expansion could cost you more than your brand identity

By Artemis Berry, Senior Director of Content and Community, Shop.org | Published: November 1, 2011
3 Comments | Also posted in Public Policy |

This January, the Internet Corporation for Assigned Names and Numbers (ICANN) will begin accepting applications for new extensions of generic top-level domains (gTLDs). What exactly do all these acronyms have to do with you? Well, probably quite a bit if you’re part of a retail organization that conducts business online. Now is the time to [...]

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Sep14

Google exec shares what the next generation of mobile users wants

By Megan Conniff | Published: September 14, 2011
Be the first to comment | Also posted in @Shop.org, Mobile, Retail Companies |

Imagine walking into the subway station after a long day at work and stopping by a grocery store that is built into the station. You browse the available products and scan the items you’d like to purchase with your phone. Your payment and order is processed via your phone, and your groceries are delivered to [...]

Also posted in: @Shop.org | Mobile | Retail Companies Tagged , , , , , , |
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Sep13

It’s all in the numbers: A recipe for the best Key Performance Indicators

By Margaret Case Little, Director, NRF | Published: September 13, 2011
Be the first to comment | Also posted in Events |

Retail companies are no doubt collecting it, but it’s harder than ever for business to make sense of all that data. In yesterday’s closing Boot Camp session on measuring what matters in retail business, Econsultancy digital strategist Dan Weingrod noted that the volume of data collection is outpacing the speed at which companies can make [...]

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Jan12

8 tips on optimizing your cross-channel mobile strategy

By Artemis Berry, Senior Director of Content and Community, Shop.org | Published: January 12, 2011
1 Comment | Also posted in Events, Mobile |

At the end of the day, mobile is really about communication – faster and better communication – like never before. Today’s consumers are texting, talking, communicating, buying, searching, watching videos, and taking photographs – all on their mobile phones. This week at the National Retail Federation’s Annual Convention in New York City, executives from Mobile [...]

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