Category Archives: International

How well are retailers delivering on their cross-channel promise to customers? Okamura Consulting, in conjunction with its global Ebeltoft Group partners, set out to answer just that question, and recently released a cross-channel benchmarking study of 144 large multi-channel retailers in 17 markets. We’re excited to launch today a blog post series querying Jim Okamura, [...]

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NRF is flexing its international chops this week as three of the organization’s top executives lead the charge at the 4th annual Global E-Commerce Summit held in Barcelona. Kicking off the conference, NRF President and CEO Matthew Shay shared a few of statistics to put online growth in the United States and Europe in perspective. [...]

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At Retail’s BIG Show this January, I spoke about a number of the most prevalent themes in the evolving world of retail today including globalization. Many retailers are looking to grow their businesses by expanding their borders, both with physical brick and mortar stores and with e-commerce operations. While that presents incredible opportunity, it also [...]

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Take a guess: Which are the five largest markets today in terms of online users? The US? The UK? Germany? Actually, try China, in first place with 369 million online users, followed by the U.S. (253 million), then India (133 million), Japan (104 million) and Brazil (91 million). And, as Zia Daniell Widger of Forrester [...]

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Online consumers have been shopping up a storm this holiday season, which is certainly cause for online retailers to rejoice. As the Google Retail Blog pointed out this week, however, retailers need to make sure they’re not “turning off the lights” next week for customers who are ready to spend their gift cards, return and exchange those [...]

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