Author Archives: Vahe Katros

Twisting Martin Luther Kings ‘I Have a Dream Speech’ into a title for a blog post is a sign to call it quits here on Friday – but one more show insight. In a discussion with a leading on-line retailer in the UK (£1.6 billion) regarding the opportunities to support the selling of products using [...]

I must admit that I was not fully aware of how Google’s page rank system worked but after attending some sessions I had an insight: Qualitative research should be studied and leveraged to help with Search Engine Optimization. As someone involved in retail and service innovation, I spend time conducting and studying customer interviews.  Frequently [...]

You know a conference is going to be a good when you start gathering insights while waiting in line to register.  Here is the story. I identify myself to the fellow in front of me in the registration line as a show blogger and ask what brought him to the event.  He volunteers the following: [...]

As I sift thru the napkin notes collected over the past few days, I noticed a thread I thought worth sharing, but first a qualification: I’ve been involved in retail and retail technology at all levels and in all channels since 1985. I’ve paid for my understanding of the expression: ‘retail is detail.’ The item [...]