For all of the Shop.org member companies that have multiple employees tweeting, Bazaarvoice has developed TwitterVoice, an open-source application for your website.  You can read more about it at Bazaarblog, or click on the screen-shot below to see it live and download the sourcecode.  This is perfect for analyst or consulting firms (and even the [...]

I wrote a tribute to Keith Benjamin on Bazaarblog.  The reason I am sharing this with all of you is that some of you may know him.  In my opinion, he was one of the founding members of the eCommerce movement that we all benefit from today.  He was also an amazing friend and mentor.

I just uploaded Morgan Stanley’s Technology Trends report by Mary Meeker to Bazaarblog along with my commentary.  In my opinion, this should be required annual reading in our industry.
Enjoy, and I’m looking forward to seeing everyone in Huntington Beach at the Merchandising Workshop!

The world’s largest retailer launched an integrated multichannel campaign focused on user-generated content in December, and I also share some ideas on how to leverage ratings and reviews content in your next holiday season in my Bazaarblog post this morning.
I look forward to seeing everyone in Orlando!

Kelly’s keynote was very insightful and high energy, as always. I am proud to serve again with her and the other Board members on the Shop.org Board (thank you for electing me). I wanted to remind the members and readers of this blog that I interviewed Kelly back in May. You can [...]