Monthly Archives: September 2011

Sep14

Google exec shares what the next generation of mobile users wants

By Megan Conniff | Published: September 14, 2011
Be the first to comment | Posted in @Shop.org, IT/Operations, Mobile, Retail Companies

Imagine walking into the subway station after a long day at work and stopping by a grocery store that is built into the station. You browse the available products and scan the items you’d like to purchase with your phone. Your payment and order is processed via your phone, and your groceries are delivered to [...]

Posted in: @Shop.org | IT/Operations | Mobile | Retail Companies Tagged , , , , , , |
Interact: Permalink | Post a comment
Sep14

NRF President Matthew Shay: Online retail is a bright spot in business

By Ellen Davis, VP, NRF | Published: September 14, 2011
Be the first to comment | Posted in Events, Mobile, Retail Companies

National Retail Federation President and CEO Matthew Shay kicked off the Shop.org Annual Summit with an overview of where the online retail industry has been, and where it’s going. During his remarks, Shay offered insights on today’s “omni-channel” shopper, discussed where opportunities lie for the industry, and made a declaration on why he knows that [...]

Posted in: Events | Mobile | Retail Companies Tagged , |
Interact: Permalink | Post a comment
Sep13

Ticketmaster finds the ROI in Facebook integration

By Margaret Case Little, Director, NRF | Published: September 13, 2011
Be the first to comment | Posted in Events, Marketing, Retail Companies, Social Media

“If you focus on making your customer experience great, great things will happen.” Well, great things are happening with social commerce for Ticketmaster. In a Shop.org Annual Summit session, Ticketmaster’s EVP of Ecommerce, Kip Levin, may have uncovered a key component of f-commerce that I’ve yet to see demonstrated: an actual monetary dollar amount return-on-investment [...]

Posted in: Events | Marketing | Retail Companies | Social Media Tagged , , , |
Interact: Permalink | Post a comment
Sep13

From controversial opinions on QR codes to Facebook, Bill Bass offers plenty of food for thought

By Ellen Davis, VP, NRF | Published: September 13, 2011
Be the first to comment | Posted in Events, Marketing, Mobile, Retail Companies, Social Media

I just love a good debate. During his career, Bill Bass has undoubtedly done many things that people can agree with. He’s seen tremendous success from tenures at Lands’ End, Sears, Fair Indigo and now Charming Shoppes. But the most refreshing part of his keynote during the Shop.org Annual Summit today was perhaps the unapologetic [...]

Posted in: Events | Marketing | Mobile | Retail Companies | Social Media Tagged , , , , |
Interact: Permalink | Post a comment
Sep13

eBags exec offers advice on how to make Facebook less “sticky”

By Sarah Rand, Senior Director, NRF | Published: September 13, 2011
1 Comment | Posted in Events, Marketing, Merchandising, Retail Companies, Social Media

After an unfortunate experiment with a stick of chewing gum, I still distinctly remember my mom using an entire jar of peanut butter on my hair. I was 10 years old, and as I realized the peanut butter wasn’t working and a severe haircut was in my very immediate future, I learned the lesson: there [...]

Posted in: Events | Marketing | Merchandising | Retail Companies | Social Media Tagged , , , , , |
Interact: Permalink | Post a comment | 1 Comment/Trackback