Monthly Archives: December 2010

Dec22

Sheplers CEO shares 3 tips for digital commerce growth in 2011

By Artemis Berry, Senior Director of Content and Community, Shop.org | Published: December 22, 2010
1 Comment | Posted in Holidays, Mobile, Social Media

The strength of the Shop.org digital retail community lies with each of our members – most importantly the best practices, tips, and insights you each share. As the end of the year approaches and retailers begin to look ahead to 2011, Megan Conniff, editor of Shop.org’s SmartBrief took an opportunity to interview long-time Shop.org member [...]

Posted in: Holidays | Mobile | Social Media Tagged , , , , , , , |
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Dec20

When that perfect gift isn’t quite so perfect…

By Fiona Swerdlow, Head of Research, Shop.org | Published: December 20, 2010
1 Comment | Posted in Holidays, IT/Operations

Christmas Day is just around the corner but what happens after the big day comes and goes? Holiday gift returns, that’s what. A recent NRF study (conducted with partner BIGresearch) indicates that six out of ten holiday shoppers are including gift receipts with the presents they’re giving this year, so recipients can return or exchange [...]

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Dec14

Self-regulation is way forward in addressing consumers’ actual privacy concerns

By Elizabeth Oesterle, Counsel to Shop.org | Published: December 14, 2010
1 Comment | Posted in IT/Operations, Marketing, Public Policy

On December 1, the FTC released a staff report entitled: “Protecting Consumer Privacy in an Era of Rapid Change.” The document was based on information gathered by FTC staff during a series of workshops that began on December 7, 2009 (notably Pearl Harbor Day), and concluded on March 17, 2009. The purpose was to “explore” [...]

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Dec13

Holiday 2010 shipping deadlines – this week is THE week!

By Fiona Swerdlow, Head of Research, Shop.org | Published: December 13, 2010
2 Comments | Posted in Holidays, IT/Operations, Retail Companies

FedEx predicts that today, December 13, will see its busiest day ever, moving close to 16 million shipments globally – and that’s up from 14.2 million on the same day last year. So it’s hardly a coincidence that standard shipping deadlines will hit this week for online retail. Newly released results from our 2010 eHoliday [...]

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Dec10

How to leverage wish lists and gift registries to maximize sales

By Fiona Swerdlow, Head of Research, Shop.org | Published: December 10, 2010
Be the first to comment | Posted in Holidays, Marketing, Mobile, Research, Social Media

As someone who does the vast majority of my shopping online, I’m acutely aware of impending holiday shipping deadlines and at this late stage in the game, I’m hoping online gift registries and wish lists will come to my rescue. Gift registries are hardly a new concept in retail. On the one hand, they’re a [...]

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