Monthly Archives: November 2010

Nov18

What Walmart’s free shipping offer means for retailers

By Margaret Case Little, Director, NRF | Published: November 18, 2010
Be the first to comment | Posted in Holidays, Retail Companies

Shop.org’s Head of Research, Fiona Swerdlow, has already detailed why consumers are going bananas over free shipping this year. Last week’s announcement by Walmart also turned a few heads as they announced free shipping on over 60,000 products now through December 20. In a recent interview with Fox 5 in DC, Shop.org’s interim Executive Director [...]

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Nov18

Social Commerce – Let’s Dig In! (Part two)

By peterleech | Published: November 18, 2010
1 Comment | Posted in Guest Blog Posts

This is the second blog in a series about Social Commerce. Previously, we discussed the concept of Social Commerce as the next phase of Social Media. The goal of Social Commerce is to drive measurable sales through Social Media approaches and platforms. Since then, we have asked readers to provide their thoughts on questions that [...]

Posted in: Guest Blog Posts
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Nov18

Terry Lundgren’s take on “omnichannel” retail

By Margaret Case Little, Director, NRF | Published: November 18, 2010
1 Comment | Posted in Holidays, Retail Companies

Multichannel retailers are continually looking for ways to seamlessly interact with a new breed of shopper – the totally connected one. But as shoppers spread their purchases across online, mobile and in-store channels, are the “new” ways of shopping taking away sales from traditional channels? In a recent Q&A featured on Retail’s BIG Blog, NRF’s [...]

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Nov16

Holiday: The two magic words for consumers – “free shipping”

By Fiona Swerdlow, Head of Research, Shop.org | Published: November 16, 2010
5 Comments | Posted in @Shop.org, Holidays, Marketing, Research

With all the recent free shipping announcements from industry heavy weights such as Wal-Mart, Neiman-Marcus, L.L.Bean and Saks Direct, among others, today’s holiday blog topic couldn’t be anything but free shipping. If you perused the eHoliday 2010 pre-holiday consumer and retailer survey results (conducted in late September / early October in partnership with BIGresearch), you probably [...]

Posted in: @Shop.org | Holidays | Marketing | Research Tagged , |
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Nov12

What consumers want from your site this holiday season

By Fiona Swerdlow, Head of Research, Shop.org | Published: November 12, 2010
3 Comments | Posted in @Shop.org, Holidays, Research

Every year before the holiday season, we explore with consumers what really matters most to them when choosing to do business with a given online retailer. While the bulk of development and site features for holiday are now firmly in place, there are a number of things that consumers look for on retail sites that can [...]

Posted in: @Shop.org | Holidays | Research Tagged , |
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