What Retailers Need to Know about FaceBing

3 Comments | This entry was posted in Guest Blog Posts

So the great Microsoft empire has partnered up with “Zuck” to set all of the SEO specialists atwitter with speculations of what this means for Google and the future of SEO.  But if you’re a retailer, you probably are just wondering how this will affect you.

Basically, what this means for retailers is that the Facebook “Like” button just got a lot more important.  Originally the “Like” button was just a way for loyal fans to express interest in a product or company.  Now the button is going to be crawled by Bing, so any retailer using paid search has a vested interest in the “Like.”

So how can you use the “Like” button?

  • On your Facebook Page at the top: see our page—and “Like” us while you’re there! www.channeladvisor.com/facebook
    • When fans click “Like” you’ll show up in their newsfeed and it gives you the ability to connect with that user and publish updates in their “likes and interests”  page
  • You can also embed the code for the “Like” button on your website or blog.
  • But why not get detailed?  The “Like” button can be included at the product level to create a more in-depth user testimonial.  Users can also write comments with the “Like” to announce that they’ve purchased something or express their thoughts on the product.
  • The “Like Box” can be embedded on your website to attract visitors’ attention and encourage them to “Like.”  It has a “like” button, rolling Facebook updates and thumbnail images of who already “likes” your site—it’s a bit large so not sure if it’s a good fit for all websites, but another option anyways.
  • A new tool is the “Box Count” feature that, like a tweet-counter, shows how many people have clicked “like” (the Karmaloop picture above also illustrates this feature).

Facebook Like Counter

What’s the future of the “Like” Button?

Facebook is constantly evolving its use of the “Like” button, and they’ve made it clear that Bing won’t always be the only search engine allowed to crawl user’s “likes.”  However, we think in the future the “Like” button may evolve to more of a product review/product recommendation vehicle that is integrated with search.  We’ll also be keeping an eye out to see if this is available on Yahoo! when it rolls out, and how the “likes” will fit within your social graph.

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Posted in: Guest Blog Posts


  1. Posted October 19, 2010 at 7:42 am | Permalink

    The like button is really important.i had never given importance to that but after Bing all other search engines will also follow this.

  2. Posted October 19, 2010 at 11:31 am | Permalink

    You are at a disadvantage if you don’t have a like button on your site or blog. If your visitors can’t see it they can’t use it. In today’s ever changing user preferences businesses must keep up.

  3. Posted October 19, 2010 at 10:43 pm | Permalink

    I have a website where I retail a product. I have been to some sites with tons of products and the descriptions are condensed to squeeze in the like button. To me, it’s vusually a mess and I literally refuse to “like” anything because of that use of real estate.

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