Monthly Archives: July 2010

Your website sucks. Those were the three words by which Bryan Eisenberg started his keynote at this morning’s Online Merchandising Workshop. But after that sobering beginning, Eisenberg offered a bit of comfort. For starters, he said, don’t worry too much: everybody’s website sucks. None of us have unlimited resources to get everything right. Basically, you’re [...]

Posted in: Events | Marketing | Merchandising | Retail Companies | Social Media Tagged , , , , , , , , , , , , , , , |

How do you know when it’s time to redesign your website? What does “redesign” really mean, anyway? Are there ways to sell the idea of a redesign to executives who may be hesitant that any website changes will rock the boat – in a negative way? What are the best ways to integrate multiple brands [...]

Posted in: Events | Merchandising | Retail Companies Tagged , , , , , , , |
Interact: Permalink | Post a comment

Brian Bradley, EVP of HSN.com, spoke this morning at Shop.org’s Online Merchandising Workshop about how the company has leveraged the challenging retail environment to serve customers in a more powerful way. Before providing examples of how the company is using mobile, social media and video – along with an emphasis on multichannel integration – Bradley [...]

Posted in: Events | Merchandising | Retail Companies Tagged , |
Interact: Permalink | Post a comment

Last night’s opening reception at the Shop.org Online Merchandising Workshop was jam packed with online executives from companies as diverse as 1-800-FLOWERS.com to JCPenney to Cole Haan. For those of us who have been experiencing a major dose of summer lately, the 72-degree temperatures almost felt a bit chilly – but there was no complaining! [...]

Posted in: Events | Merchandising Tagged |
Interact: Permalink | Post a comment

In advertising, you’re limited to the number of people you’ve paid to reach. That is, unless you’ve laid the groundwork for word of mouth to support it. Think of it like this: You pay for X impressions. But if you can get 20% more people to see the ad through word of mouth, you get [...]

Posted in: Guest Blog Posts
Interact: Permalink | Post a comment