Daily Archives: July 13, 2010

Online Merchandising Workshop attendees had a lot of spunk – and quite a bit of company – when they donned cowboy hats at tonight’s reception. The tie-in? The hats were a shout-out for Shop.org’s Annual Summit this September in Dallas, and dozens of online retail execs got in the spirit. With speakers like Urban Outfitters [...]

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Your website sucks. Those were the three words by which Bryan Eisenberg started his keynote at this morning’s Online Merchandising Workshop. But after that sobering beginning, Eisenberg offered a bit of comfort. For starters, he said, don’t worry too much: everybody’s website sucks. None of us have unlimited resources to get everything right. Basically, you’re [...]

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How do you know when it’s time to redesign your website? What does “redesign” really mean, anyway? Are there ways to sell the idea of a redesign to executives who may be hesitant that any website changes will rock the boat – in a negative way? What are the best ways to integrate multiple brands [...]

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Brian Bradley, EVP of HSN.com, spoke this morning at Shop.org’s Online Merchandising Workshop about how the company has leveraged the challenging retail environment to serve customers in a more powerful way. Before providing examples of how the company is using mobile, social media and video – along with an emphasis on multichannel integration – Bradley [...]

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Last night’s opening reception at the Shop.org Online Merchandising Workshop was jam packed with online executives from companies as diverse as 1-800-FLOWERS.com to JCPenney to Cole Haan. For those of us who have been experiencing a major dose of summer lately, the 72-degree temperatures almost felt a bit chilly – but there was no complaining! [...]

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