I have been speaking to many Shop.org, RAMA, and NRF members who are excited about going to our Retail Innovation and Marketing Conference next week in San Francisco.  Some are looking forward to catching up with old business associates at the round tables and receptions, some are hoping to learn how retailers are using social media to [...]

Talking about Holiday ’09 seems almost a little quaint right now – even if you somehow (miraculously?) escaped the recent frigid temperatures and snow in much of the US, I’ll bet looking ahead, not backward, is top of mind for most. That said, results of the Shop.org annual post-holiday consumer and retailer surveys (conducted in [...]

The economy. Mobile. The “new” consumer. Social media. And they’re all brought together by another hot topic in retail: customer ratings and reviews. So for our next Talking With…, we reached out to entrepreneur Brett Hurt, CEO of BazaarVoice, a social commerce technology company that boasts 50 of the top 100 retailers as clients. The [...]

Retailers seemed to deploy smart email marketing strategies during the 2009 holiday season, but volume was high and subscriber fatigue a real issue for ongoing engagement and response. See how your results track to this review.

The whole team at the NRF are putting the finishing touches on making the inaugural Retail Innovation and Marketing Conference and unforgettable experience for all attendees.  We are excited to bring brand new speakers to the NRF community and tackling some of the cutting edge issues that are impacting retail today and for the foreseeable future. [...]