Daily Archives: September 22, 2009

Sep22

Drugstore.com CEO shares how customers’ buying habits have changed

By Ellen Davis, SVP | Published: September 22, 2009
5 Comments | Posted in Events, Marketing

There may be no one who understands how shopping patterns change in a recession better than health and beauty retailers. While Drugstore.com CEO Dawn Lepore shared a tremendous amount of fascinating insights today during her keynote, her comments on the subtle and not-so-subtle ways customers have adapted their shopping habits to adjust to a lagging [...]

Posted in: Events | Marketing Tagged , , , , , , , |
Interact: Permalink | Post a comment | 5 Comments/Trackbacks
Sep22

Social Media Moves From A Nice To Have to A Need to Have, so what’s next?

By Vahe Katros | Published: September 22, 2009
2 Comments | Posted in Events, Social Media

In a fast follower industry like retail, when a process or technology moves from a nice-to-have to a-need-to-have, it’s an important event. The transitional moment is never clear. The happening varies by segment, it’s tempered by the hold on new initiatives during the holidays, and it’s inflated by the hype in the channel but it’s [...]

Posted in: Events | Social Media Tagged , |
Interact: Permalink | Post a comment | 2 Comments/Trackbacks
Sep22

What online retailers are doing right

By Ellen Davis, SVP | Published: September 22, 2009
14 Comments | Posted in Events

During her keynote this morning, Forrester’s Sucharita Mulpuru outlined why e-commerce is “the bright side of retail” and what, specifically, it’s been doing right. “How is it that web retailers have managed to outperform so many other sectors?” she asked. “The easy answer is that we have lower prices or smaller bases to work with, [...]

Posted in: Events Tagged , , , , , , , |
Interact: Permalink | Post a comment | 14 Comments/Trackbacks
Sep22

Facebook food for thought

By Ellen Davis, SVP | Published: September 22, 2009
5 Comments | Posted in Events, Social Media

People have been asking about the video that played between Terry Lundgren’s and Sucharita Mulpuru’s keynotes about the popularity of social media. The video asks, “Is social media a fad, or is it the biggest shift since the industrial revolution?” Watch the video below and prepare to be shocked:

Posted in: Events | Social Media Tagged , , , |
Interact: Permalink | Post a comment | 5 Comments/Trackbacks
Sep22

Tracy Mullin’s burning questions for Terry Lundgren

By Ellen Davis, SVP | Published: September 22, 2009
2 Comments | Posted in International, Marketing, Social Media

After his keynote on how Macy’s is integrating the web and stores, Terry Lundgren sat down with NRF President and CEO Tracy Mullin to answer questions that had been submitted from attendees in advance. Here’s what he had to say about… Macy’s foray into global retailing: In February of next year, we’re opening our first [...]

Posted in: International | Marketing | Social Media Tagged , , , , , , , , , , , , , , |
Interact: Permalink | Post a comment | 2 Comments/Trackbacks