On Friday, I had the opportunity to be on the CBS Early Show.  A replay of the segment is below.  I want to thank Comcast for providing the safe online shopping tips that I shared in the segment.  This holiday season, Shop.org has partnered with Comcast for a radio and TV media tour that has given Shop.org the [...]

With the all-important Thanksgiving weekend and Cyber Monday upon us, we’ve just released new data from our annual eHoliday research (Shop.org members can download the detailed findings).  What we learned:

Over three-quarters of retailers surveyed indicate they will use the Web in some way to promote their offline Thanksgiving weekend / Black Friday specials and [...]

I receceived the email below from Peet’s this week with the subject line, “Thank you for being a customer.”  (You can see a full-size version of it here.)
I was impressed with this email.  It provides strong reasons to buy Peet’s coffee while making a genuine connection with customers during “difficult economic times.”  I had two reactions [...]

If you have a few minutes, check out Eric Peterson’s open letter to President-Elect Obama.  It’s a thoughtful letter with some interesting user comments.  Eric is a frequent Shop.org speaker.  While the gist of the letter is a call for the Federal Governnment to make better use of persistent cookies, it also raises some important issues [...]

Shop.org annually puts on an event called Shop@Lunch - a celebration of CyberMonday.  If you happen to be in the Washington, DC area on 12/1 you’re welcome to attend.  There’s a Facebook page with details, and feel free to forward the invite to friends in DC even if you’re not going to be able to [...]