Strategy and Information Forum: The Changing Face of the Internet and eCommerce – Doug Mack, Carrie Johnson, David Daniels
In this session, three great speakers provided insight on how ‘Web 2.0′ is enabling new online behaviors, and how those behaviors are transforming the online experience and the dynamics between you and your customers. Carrie Johnson, VP and Research Director, Forrester Research began by putting some definition behind the term ’Web 2.0′. Web 2.0 definition and examples Interaction with [...]


