Quick links for the first day back at work post-Memorial Day: What was SES China like? Gartner discusses a new breed of online shopper — the “social gatherer”. Got 100 dollars? 7 Experts share budget website marketing tips. Good tips even if your budget is substantially more than $100. Cottonelle has a branded campaign featuring [...]

Here’s an unusual customer service experience. A colleague of mine had ordered a pair of childrens water shoes for $10 from a well known online retailer. They were a size large, and she called to make arrangements to return them. They told her they’d send out the new pair, and not to bother sending back [...]

Video 1) The Break-Up http://www.dailymotion.com/video/x1zv6w_the-break-up For more info, see http://bringtheloveback.com/ 2) Kodak’s Winds of Change (where’s JC Penney’s fantastic video from First Look?) http://www.youtube.com/watch?v=Sz6XjXu-oT8 3) Hammer and Coop (Mini cooper) http://www.youtube.com/watch?v=78QVkmjZrVw For more info, see http://www.hammerandcoop.com/ Breaking vid: VW’s night drive (reminds me of William Carlos Williams’ Danse Russe) http://www.youtube.com/watch?v=zHzhptiDxtE Extra credit from the archive: [...]

From LoveYourFeed.com: Is Amazon a comparison shopping engine? What color is my hat? Party games with deeper meaning. Not the pull quote he was looking for: Good article on BizChair.com and the 20 year old founder. I do wonder if he actually said the following, and if he wishes he left out the “other”. Belnick [...]

As I promised almost one month ago, I am posting my next Word-of-Mouth Wisdom interview with Kelly Mooney, President of Resource Interactive. Kelly gave a groundbreaking presentation on the Millennials in her Shop.org Annual Summit keynote last year. I decided to revisit this topic, as well as her upcoming book, which I was interviewed for [...]